The event message will contain more information about the specific error. If an SPN is already registered on the app pool account in AD then make sure that it is not registered on other accounts. Verify that all MBAM software prerequisite checks pass. Verify that IIS is installed and configured correctly. Refer to error messages preceding this message to get more information about missing prerequisites. The parameter that is needed to enable the server feature was either not specified or it did not pass the validation.
Indicates that the parameter that is needed to configure an MBAM feature was either not specified or it did not pass the validation. Error encountered while trying to validate specified parameter that is needed to enable the server feature. Indicates that an error was encountered while trying to validate specified parameter that is needed to enable the server feature.
The message contained in the EventDetails section should provide more information about actual error. These are some of the areas to verify:.
Verify the connection string details provided to MBAM setup. MBAM Setup could not connect to the given database using the supplied domain account credentials. Verify that domain account user name and password are valid.
Verify that the provided domain account has necessary permissions in place to connect to MBAM database. MBAM packages its databases as data tier applications and tries to register them using Microsoft. The error message in context is reported by DAC service.
The event should contain detailed information about what caused it. Read the information in the error message to troubleshoot and fix the issue. MBAM packages its databases as data tier application and tries to register them using Microsoft. The warning message in context is reported by DAC service. Read the information in the warning message to troubleshoot and fix the issue.
Report provider unexpected error. As a part of report installation, install module tries to access the unzipped report files at installation path and communicates with SQL Reporting services to publish the report files. These are some tips to troubleshoot this issue:. The above message indicates that SSRS web service reported and exception while publishing reports. In case this is not correct, manually revise the Reporting Service for duplicate or invalid policies.
The above error indicates that SSRS web service threw an exception while setting up report user role policy. The error message indicates that an exception has occurred while verifying access to SSRS. Refer to the exception details for debugging tips. These are some tips to resolve SSRS communication issues. The above error message indicates that an exception occurred while querying WMI. Refer to exceptionDetails for more information.
These are some checks you can perform:. Unable to find an instance of SSRS on the local host. An error occurred while accessing WMI. The above error message indicates that and exception was occurred while querying WMI. Read the information in the error messages logged in the MBAM setup channel before this message to get more details. Here are some things you can check:. Indicates that a non-terminating error has occurred while enabling the Configuration Manager CM Integration feature.
Some operations that caused this warning are retired after the warning. If after several retries the error persists, then MBAM might end with an actual error. The following table contains messages and troubleshooting information for event IDs that can occur while MBAM is running.
Details contained in this event should provide more information. ArgumentNullException : This exception is thrown if the category, counter or instance of requested Performance counter is invalid. For each service that is listed on the left side, follow these steps to change the database connection strings:. On the Connection Strings page, select the connection string that you want to change. In the Edit Connection String dialog box, change the properties that you want to change, and then select OK.
SQL Server port blocked in firewall. Verify the port number to which SQL Server is configured to listen, and make sure that the port is open in the firewall between the administration server and database server.
These groups are granted the required permissions on the database during the installation. All users who are part of this group automatically receive the required permissions on the database. The web service may not connect to the database server because of a permissions issue if one or more of the following conditions are true:.
You will notice permissions-related errors in the Application logs on the MBAM administration and monitoring server if any of the previous conditions are true. There, each service writes its. Review the activity in the service trace log for any error or warning entries. By default, error entries are highlighted in red. Select the error description on the right pane of the trace viewer to view detailed information about the error entry.
The following is a sample error entry from the trace log:. This setting is very important to the functionality of MBAM. The highlighted portions are connection strings. These should have the SQL Server name, database names, and instances if named. This information will be in the SQL Server database, for which we already found the name from the web server. The Application Pool and ReadWrite accounts are set to be the same.
Browse to the account shown in the previous screenshot. Deploying MBAM 2. Microsoft BitLocker Administration and Monitoring 2.
Feedback will be sent to Microsoft: By pressing the submit button, your feedback will be used to improve Microsoft products and services. Privacy policy. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Troubleshooting MBAM 2. The following table provides a brief description of each event log.
Troubleshooting encryption and reporting issues This section contains troubleshooting information for server functionality, client functionality, configuration settings, and known issues: MBAM client installation, Group Policy settings Determine whether the MBAM agent is installed on the client computer. SystemVolume is needed to encrypt the operating system drive.
Bob Helms Edit: Moved topic from Win 7 to the more appropriate forum. Posted 19 February - AM After learning the fine points of using "search" under Windows 7 I have found these log files.
Sorry I got the OP in the wrong forum. Bob Helms. Posted 19 February - AM Glad you found them. Posted 10 July - PM Thank you for the information. Posted 11 July - AM You're welcome. Reply to quoted posts Clear. Site Changelog. Sign In Use Twitter.
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